Receptionist and Administrative Assistant

United Kingdom - London (Global Support Office)
Description

About Us:

MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.

Today, our organisation has over 9,000 team members working in 37 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centered care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.

We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.

The role

As a receptionist, you will be the first point of contact for MSI staff, visitors, and contractors. Duties include offering administrative support across the organization, welcoming and greeting guests who visit the business. You will also coordinate front-desk activities, including distributing correspondence, Mail, deliveries and redirecting phone calls.

To be successful in this role, you should have a pleasant personality, as this is also a customer service role. The role also requires that you should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and being able to manage demands are timely essential for this position.

About you

We want individuals who support our mission of eliminating unsafe abortion by 2030 and who work with us to build an enabling environment to increase access to safe services everywhere. We expect all team members to share our vision and commitment to achieving our mission whilst promoting equality and safeguarding the welfare of all clients and colleagues.

To succeed in this role, you must have:

Skills:

  • Proven work experience as a Receptionist, Front Office Representative, or similar role
  • Proficiency in Microsoft Office Suite
  • Hands-on experience with office equipment (e.g. fax machines and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude

Qualifications

  • GCSE’s (or equivalent) in English and Maths

Personal Attributes:

  • Committed to the protection of team members and clients, with a focus on vulnerable groups.
  • Able to role-model inclusive and culturally sensitive attitudes and behaviours.
  • Outgoing, friendly and approachable.
  • Able to stay calm under pressure
  • Flexible and adaptable.
  • Tidy and organised.
  • Must enjoy working with others and as part of a team.
  • Pro-choice on abortion and an advocate of the MSI mission of children by choice not chance

For more information about the role, please view the job description and person specification on our website.

Location: London, W1T

Full time: 35 hours per week

Contract type: Permanent

Salary: £21,500 - £25,000 per annum + discretionary bonus + benefits

Closing date: 22nd August (midnight GMT+1). Interviews may take place before this date for exceptional candidates.

 


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