Introduction
At MSI Reproductive Choices, our mission, ‘Children by choice, not chance’, is at the heart of everything we do. We provide high-quality contraception, safe abortion and post-abortion care services, and work with advocacy to create an enabling environment for safe access for all. All team members must support us in our mission.
We want individuals who believe in our mission and who can clearly describe how and why they feel that what MSI Reproductive Choices does is important. To achieve this, every candidate is given the opportunity to provide their thoughts and opinions on our mission statement in the online application form. We only consider applications from candidates who are aligned with MSI Reproductive Choices mission and vision to eliminate unsafe abortion in the countries where we work.
For this reason, only fully pro-choice candidates will be considered for any role within MSI. Please ensure that you read the MSI Reproductive Choices Candidate Pack carefully, prior to applying.
MSI Reproductive Choices is committed to creating an inclusive environment with a workforce which is representative of the communities we serve. We’re proud to be an equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. MSI is committed to safeguarding and promoting the welfare of all team members and clients, with a focus on vulnerable groups. MSI committed to compliance with all fair employment practices including citizenship and immigration status.
Please note this role will be subject to full pre-employment background checks which may include, but is not limited to employment references, right to work verification, adverse financial checks, basic criminal record checks and risk database screening checks.
About the role
We are looking for an Administrator to join our busy administration team within our Call Centre operation (One Call) Bristol. Reporting to the Office Manager, the purpose of this role is to ensure the smooth operation of all administration processes as listed in the supporting documents. This is a full time position at 37.5hrs per week. Hours will vary between 08:00-17:00, Monday to Friday on a weekly basis.
About you:
- Intermediate knowledge of Microsoft Excel and Word (essential)
- A high attention to detail, excellent organisational skills
- Experience at handling and co-ordinating a number of tasks at once
- Excellent listening skills and telephone manner
- Clear communication style
- Experienced in using various computer systems
- A depth of customer service experience
- Calm under pressure
- Adaptable to change
- Positive attitude
- Team player
What we can offer you
In return for your efforts we can offer a starting salary at £19,350 (Pro-Rata) and benefits package including a pension contribution and discretionary bonus, as well as commitment to your ongoing personal and professional development.
For full information on this role, please refer to the attached job framework.