Operations Lead - Brighton

United Kingdom - London and South East region (UK centres)

This vacancy is now closed


About Us:

At MSI Reproductive Choices Reproductive Choices we are unapologetically pro-choice. We believe that every woman has the right to make choices about her own body and her own future. As one of the world’s leading providers of contraception and safe abortion care, we give women the means to do so. Across 37 countries, we provide high quality, safe services, and work with advocacy to create an enabling environment, so every client has safe access to services when and where they are needed. Because when a woman can determine her own future, she can contribute to creating a better, more sustainable future for everyone.

MSI Reproductive Choices is committed to creating an inclusive environment with a workforce which is representative of the communities we serve. We’re proud to be an equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. We are committed to promoting equality and safeguarding the welfare of all team members and clients, with a focus on vulnerable groups. 

The role

Operaitons Lead

About you

We want individuals who support our mission of eliminating unsafe abortion by 2030 and who work with us to build an enabling environment to increase access to safe services everywhere. We expect all team members to share our vision and commitment to achieving our mission whilst promoting equality and safeguarding the welfare of all clients and colleagues.

To succeed in this role, you must have:


  • IT Literate including knowledge of Word and Excel
  • Proven persuasion skills; well-developed influencing skills
  • Good communicator, able to convey information in a clear, simple and warm manner
  • Able to diffuse and handle difficult situations/people
  • Excellent client care skills

Personal Attributes:

  • Committed to the protection of team members and clients, with a focus on vulnerable groups.
  • Able to role-model inclusive and culturally sensitive attitudes and behaviours.
  • Tenacious, self-confident, enthusiastic, cheerful, perceptive
  • Flexible, reliable, responsible, calm under pressure 
  • Pro choice 
  • Positive attitude to private healthcare 
  • Motivated by a desire to provide a professional service and to build a successful, efficient and committed team using effective systems 
  • Willing to continue professional development and to develop the role 
  • Willing to undergo, and provide, training/coaching in line with organisational philosophy
  • Uphold and actively demonstrate behaviours that align with organisational values and behaviours

For more information about the role, please view the job description and person specification on our website.

Location: Brighton and surrounding Community Treatment Centres (CTC) in Sussex

Full-time: 37.5 hours

Contract type: Permanent

Salary: £24,300

Closing date: 15th October 2021 (midnight GMT). Interviews may take place before this date for exceptional candidates.

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