About Us
At MSI Reproductive Choices we are unapologetically pro-choice. We believe that every woman has the right to make choices about her own body and her own future. As one of the world’s leading providers of contraception and safe abortion care, we give women the means to do so. Across 37 countries, we provide high quality, safe services, and work with advocacy to create an enabling environment, so every client has safe access to services when and where they are needed. Because when a woman can determine her own future, she can contribute to creating a better, more sustainable future for everyone.
MSI Reproductive Choices is committed to creating an inclusive environment with a workforce which is representative of the communities we serve. We’re proud to be an equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. We are committed to promoting equality and safeguarding the welfare of all team members and clients, with a focus on vulnerable groups.
About the Role
Under the guidance of the Senior Manager for Digital Transformation, you will provide comprehensive change management and embedding support to Country Programmes, ensuring that they are able to implement and use high-quality data for decision making. You will work in close partnership with other GSO teams on relevant strategic initiatives to support the delivery of MSI’s ambitious Digital Strategy.
We are looking for someone with the technical skills to be effective straight away, who is a team player, has a positive attitude and loves to learn, develop, and grow continuously.
This role offers opportunities for growth and development, including:
- Learning and developing across different technology areas through peer-to-peer training, on the job learning, and formal training courses
- Honing your ability to follow best practise approaches and processes
- Identifying problems and unlocking opportunities for MSI team members through digital solutions
- Shaping the way we deliver digital technology at MSI – you’ll have the freedom to help define best practice ways of working
- Inspiring teams with your ideas, knowledge, and self-starter attitude.
About You
We want individuals who support our mission of eliminating unsafe abortion by 2030 and who work with us to build an enabling environment to increase access to safe services everywhere. We expect all team members to share our vision and commitment to achieving our mission whilst promoting equality and safeguarding the welfare of all clients and colleagues.
To succeed in this role, you must have:
- Experience working with frontline data collection and information use in a health management information systems role
- Experience with designing user-oriented processes and tools
- Experience in providing technical assistance and training to staff, remotely and in-person
- Experience in writing and editing documents for various audiences, including non-technical ones
- Experience with successful change management initiatives, processes, and methodologies
- Experience in project management
- Experience in using data to drive performance improvement
- People skills, with experience working cross-culturally and providing remote support
- Knowledge of MSI operational data systems (CLIC, DHIS2, CommCare, EHR)
- Ability to demonstrate strategic thinking.
Skills:
- Computer literacy, including Excel skills
- Fluent in English, both written and verbal
- Analytical skills with ability to analyse and critically query complex data and processes
- Demonstrable problem solving and troubleshooting skills
- Technical mindset with ability to quickly understand new systems or processes
- Attention to detail; methodical and precise
- Proactive, with an ability to identify issues and opportunities before they arise
- Collaborator, with ability to deliver within and across team structures
- Demonstrable verbal & written communication skills, with ability to communicate effectively with technical and non-technical colleagues
- Ability to continuously reflect and adjust ways of working, documenting, and sharing lessons learned
- Planning and organisational skills with the ability to juggle multiple projects to deliver them with quality and on time
- Ability to operate independently.
Any of the following are considered desirable but not essential for the role:
- Advanced Excel competence
- Experience working databases
- French speaker
- Experience of providing end user support.
Personal Attributes:
- A strong supporter of the cause of family planning and a woman’s right to safe abortion (pro-choice)
- Committed to the protection of team members and clients, with a focus on vulnerable groups
- Able to empathise with and build customer relationships.
- Innovative, with the ability to show initiative.
- A quick learner who can easily pick up new skills.
- Proactive and practical approach to work, with a ‘can do’ attitude
- Dependable and can self-manage.
- Able to keep calm and work effectively under pressure
- Resilient, flexible, and thrives in fast-paced, dynamic environments
- Team player
- Actively seeks out feedback on their performance (results and behaviours) with a view to continuously learn and develop
- Committed to the protection of team members and clients, with a focus on vulnerable groups
- Ability to work in a diverse and inclusive environment, respecting and collaborating with all individuals equally, and with a commitment to overcome bias and prejudice
- Driven by doing work that directly impacts those most in need.
For more information about the role, please view the job description and person specification on our website.
Location: MSI Country Programme, subject to the applicant having the right to work in country
Full-time: Country Programme contracted hours
Contract type: Fixed term, 2 years
Salary: Country Programme salary range + benefits + discretionary bonus
Closing date: 8th November 2021 (midnight GMT). Interviews may take place before this date for exceptional candidates.
For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.