Innovation, Evidence & Research Manager

United Kingdom - London (Global Support Office)

About Us:

At MSI we are unapologetically pro-choice. We believe that every woman has the right to make choices about her own body and her own future. As one of the world’s leading providers of contraception and safe abortion care, we give women the means to do so. Across 37 countries, we provide high quality, safe services, and work with advocacy to create an enabling environment, so every client has safe access to services when and where they are needed. Because when a woman can determine her own future, she can contribute to creating a better, more sustainable future for everyone.

MSI is committed to creating an inclusive environment with a workforce which is representative of the communities we serve. We’re proud to be an equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. We are committed to promoting equality and safeguarding the welfare of all team members and clients, with a focus on vulnerable groups.

The role

This is an exciting opportunity for a seasoned professional – passionate about driving development to be more effective, equitable, and efficient through evidence and identifying best practice – to join MSI and help shape and drive evidence, measurement and evaluation of our strategy.

The role of the Innovation, Evidence and Research Manager is to ensure that MSI Reproductive Choices programmes are informed by a robust evidence base, are designed to achieve tangible impact consistent with our vision and have effective measurement and evaluation systems.  As part of the team you will have the opportunity to across all departments at MSI Reproductive Choices.

You will ensure insight and evidence is used externally to demonstrate MSI Reproductive Choices impact and value in strengthening private health systems and the role this plays in achievement of universal access to sexual and reproductive health care.

About you

We want individuals who support our mission of eliminating unsafe abortion by 2030 and who work with us to build an enabling environment to increase access to safe services everywhere. We expect all team members to share our vision and commitment to achieving our mission whilst promoting equality and safeguarding the welfare of all clients and colleagues.

To succeed in this role, you must have:


  • Highly experienced in utilizing a range of research methods (quantitative and qualitative) to answer key challenges / questions with a proven track record of improving health service delivery or operations through use of data & evidence
  • Very strong data analysis skills using statistical software packages (SPSS and STATA) and experience of advanced quantitative analysis techniques such as Interrupted Time Series Analysis.
  • Experience in supporting the development of data modelling/dashboards and data visualisation solutions
  • Proven experience (a minimum of 3 years) working within a research, data analytics or monitoring & evaluation role
  • Experienced in leading on research study design and protocol development, overseeing/ quality assuring research fieldwork, planning and implementing data analysis and reporting and disseminating findings
  • Proven experience working cross culturally and providing technical support to remote teams and in providing technical research assistance and training to staff, including non-researchers
  • High familiar and experienced in writing and editing documents for various audiences, including non-research ones
  • Experience in evaluating communication, demand generation, and marketing, pricing and initiatives in commercial private sector environments


  • Experience with health research, reproductive health, and / or family planning / service delivery / operations environment
  • Experience in evaluating commercial initiatives
  • Experience in capacity building, including managing managers, developing technical leadership and overseeing staff based elsewhere
  • Ideally operated and worked with Ethics Committees
  • Have been involved in data collection systems & technology that has enabled change such as mobile, analytics, cloud solutions
  • Practical experience in developing donor proposal research logframes (ideally)


  • Very strong analytical and critical thinker, - highly numerate and analytical with broad knowledge of a broad range of technical skills in research and evaluation methods (incl. quantitative and qualitative); SPSS and STATA and advanced knowledge of VBA, Macros, Microsoft Excel and Access (Knowledge of DHIS2 is desirable). Ability to critically appraise different methods in social sciences, consumer insight, marketing evaluation, or epidemiology for their strengths and weaknesses.
  • Excellent verbal and written communicator: ability to convey complex concepts in plain English to non-technical audiences and to lead confidentially representing MSI externally, including liaising with donors and building relationships with external partners. A passion for sharing data, insight and the benefits that good evidence can bring to an organisation.
  • Good influencing skills: ability to quickly and effectively build relationships and manage team members and stakeholders and can build strong trust based relationships and forge bonds to actively promote collaboration; employ smart and frequent communications to effectively work across different levels of the organisation
  • Drive for results: Curious, interested and passionate how data can be used to improve performance and results; challenging the status quo to look for new ways of doing things. Aware of the emerging developments within our sector, with the desire and ability to take these trends and practically apply them to your work
  • Ability to rapidly and effectively prioritise tasks and delegate responsibility. Highly comfortable working under budget, time, data constraints and shifting priorities


  • Ability to perform data mining, blending large datasets to enhance reporting and “Know how” in data visualisation; VBA, PowerBI, Tableau or equivalent
  • Commercial analytics such as price elasticity; marketing analytics such as client profiling, segmentation & targeting


  • Masters Degree (or higher) in public health research, international development, social sciences, statistics, health sciences or related discipline (essential)
  • Additional qualification or formal training in research design, epidemiology, impact evaluation, consumer marketing (desirable)
  • Proficiency in French (highly desirable)

Personal Attributes:

  • A strong supporter of the cause of family planning and a woman’s right to safe abortion (Pro-choice)
  • The ideal candidate is someone who is passionate about social, data and analytics. Someone who has an innate curiosity and the desire to find out "why?” And want to make the data turn into action.
  • Highly motivated to support organisations become self-sustainable and reduce dependency upon donor funding
  • Resilient, flexible and thrive in fast-paced, dynamic environments
  • Ability to travel internationally
  • Passionate about our clients and strives to consistently meet and exceed expectations, putting the clients at the centre of everything, and ensuring we deliver high quality, high impact services that meet their individual needs
  • Actively seeks out feedback on their performance (both results and behaviours) with a view to continuously learning and growing as a leader

For more information about the role, please view the job description and person specification on our website.

Location: London, W1T

Full time: 35 hours

Contract type: Permanent

Salary: £46,000 - £53,000 per annum

Closing date: 31st May 2021 (midnight GMT)

For internal staff applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.

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