About Us:
Foundation for Reproductive Health Services India (FRHS India) is a registered not-for-profit organisation operating since 2009. At FRHS India we are unapologetically pro-choice. We believe that every woman has the right to make choices about her own body and her own future. The high-quality services we provide, give a woman the power to choose if and when she has children so that she’s free to pursue her plans and dreams for herself and her family.
FRHS India is the India’s largest non-government provider of Clinical Family Planning services. We provide quality family planning and safe and legal abortion services to women in need, through multiple channels that comprise of our own clinics, clinical outreach teams and public sector support to Government facilities. FRHS India is currently working in the states of Rajasthan, Bihar, and Uttar Pradesh in Public Private Partnership (PPP) with state governments. In 2020, FRHS India teams directly provided family planning choices and quality services to over 146,425 clients that delivered a Couple Years Protection (CYP) of over 1.78 million. We work with advocacy to create an enabling environment for safe access for all.
FRHS India is an affiliate of MSI Reproductive Choices (MSI RC), a global organisation providing personalized contraception and safe abortion services to women and girls across 37 countries. As part of MSI Global Partnership, we are committed to working together towards MSI’s vision that no abortion will be unsafe by 2030. It is essential that all team members share this vision with us, whatever their role within the organization. Because when a woman can determine her own future, she can contribute to creating a better, more sustainable future for everyone.
The role
The Chief Executive Officer, FRHS India is responsible for delivering results for women and their families, driving programmatic excellence, and implementing best practice at scale in India. They provide high quality services where they are needed the most, and their work directly contributes to preventing maternal deaths and making a sustainable impact on the lives of thousands of people every year. The CEO is also responsible for ensuring that our social business model has a strong footing on both the social and business side. The role is responsible for ensuring FRHS India service delivery channels including driving productivity, efficiency, and cost effectiveness of channel operations. Critically, the role is key in managing risks and leveraging opportunities at the country programme level.
The CEO represents the organisation and is responsible for the overall strategy, management (programmatic, financial, and administrative), and development of FRHS India’s programmes. S/he leads skilled, professional teams to deliver life-saving services through clinics, clinical outreach teams and support to public sector service delivery.
In addition, s/he is responsible for preparing and executing annual budgets and work plans; developing new business opportunities; overseeing financial, administrative and logistical resources; ensuring adherence to MSI minimum standards; and assuring quality operations in line with annual and long-term strategic goals and objectives. The Chief Executive Officer, FRSH India manages for results, valuing and rewarding high performance, accountability, speed and efficiency and innovation, while keeping the client at the heart of everything we do.
The CEO will report to the Board and the Regional Director, South and East Asia, MSI RC. They work closely with government, donors, and other key stakeholders to overcome barriers that prevent women and men from accessing safe, affordable, reliable family planning and other sexual and reproductive health services.
About you
We want individuals who support our mission of eliminating unsafe abortion by 2030 and who work with us to build an enabling environment to increase access to safe services everywhere. We expect all team members to share our vision and commitment to achieving our mission whilst promoting equality and safeguarding the welfare of all clients and colleagues.
To succeed in this role, you must have:
- International work experience – will have successfully worked at least 15 years in a senior management role of which at least five were as member of an Executive Team in Bangladesh or a different country preferably in Asia.
- Will have had experience of growing the business in terms of financials and social impact
- Proven general management experience in operationally demanding and challenging environments (to include staff recruitment, training, and supervision of teams)
- Designed and delivered strategic and annual business plans
- Board Management experience
- Experience of income generation from donors and/or commercial activities
- Experience delivering proven results by making informed decisions with the use of management information
- Demonstrable experience of generating, tracking and analysing management information and client data to inform management decision-making
- Proven experience of building lasting relationships with key external stakeholders, e.g. government or donor stakeholders to deliver tangible results for the organisation (for example, previous fundraising success).
- Strong communication skills
- Proven experience of change management, including identifying required change, leading the change programme and ensuring change is embedded and sustained
- Financial management experience, including internal controls and accountability: Ideally the individual will have managed a social business; however, they must have experience managing and improving the bottom-line impact of an organisation
- Previous experience identifying and sharing best practice and encouraging innovation within dispersed teams
- Experience of business development including developing and writing compelling tender proposals
- Experience of building a brand into a brand of choice (including experience in FMCG or another private sector experience).
Qualifications:
- Educated to post-graduate level e.g. MBA, MSc, MA.
Personal Attributes:
- Committed to the protection of team members and clients, with a focus on vulnerable groups.
- Able to role-model inclusive and culturally sensitive attitudes and behaviours.
- Strong emotional intelligence, holding yourself to account in decisions you make and behaviours you demonstrate
- Energy, drive, and unwavering commitment for MSI’s mission
- Showing courage, integrity, and authenticity in challenging the status quo to achieve improved impact in line with the mission
- Passionate about our clients and strives to consistently meet and exceed expectations, putting the clients at the centre of everything, and ensuring we deliver high quality, high impact services that meet their individual needs.
- Works as part of a team, providing support and flexibility to colleagues, demonstrating fairness, understanding and respect for all people and cultures
- Focuses on results, ensuring long term sustainability and increased impact
- Courageous: pushes the boundaries, make tough decisions and challenge others in line with our mission
- Market focussed using an understanding of the opportunities for profitability
- Continuously learning and developing to be aware of the emerging developments within our sector, with the ability to focus and articulate a vision of the future which inspires and excites others, while understanding the detail and looking for the evidence.
For more information about the role, please view the job description and person specification on our website.
Location: Delhi, India
Full-time: 40 hours
Contract type: Permanent
Salary: Country Salary Programme + Bonus + Benefits
Closing date: 9th May 2021 (midnight GMT). Interviews may take place before this date for exceptional candidates.
For internal staff applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.